Software Developer and IT Lead

Необхідні навички

We’re looking for a resourceful, tech-savvy individual who thrives in dynamic environments, enjoys solving real-world problems, and is ready to grow with a fast-moving startup. You should have solid technical foundations and strengths in either IT support or project coordination — ideally both.

Core Requirements:
— Hands-on experience with programming or scripting — You should be comfortable working with at least one general-purpose programming language.
This could include:
Python, JavaScript/TypeScript, Node.js, PHP, Ruby, Bash
Experience can be backend, frontend (e.g. React), or fullstack — we value problem-solving more than exact stack.
— Solid troubleshooting and analytical skills — You enjoy investigating unexpected issues and figuring out how to prevent them in the future.
— Experience supporting internal users or managing systems — You’ve worked with access controls, permissions, account setups, or IT support flows.
— Familiarity with cloud-based tools — Comfort using and administering platforms like Google Workspace, Slack, Zoom, and other SaaS tools.
— Basic knowledge of IT security principles — You understand concepts like secure access, data protection, and risk awareness.
— Strong organizational and project coordination abilities — You can manage multiple priorities, keep stakeholders aligned, and follow through.
— Fluent spoken and written English — Our internal communication is fully in English, so a confident speaking level is essential.
— Self-starter mindset — You’re proactive, curious, and comfortable figuring things out without needing step-by-step guidance.

Буде плюсом

— 3+ years in IT support, IT management, or software project coordination;
— Familiarity with security best practices, compliance, or internal audits;
— Cybersecurity certifications (e.g., CEH, CompTIA Security+, CISSP);
— Security clearance.

Пропонуємо

— Make a difference. The projects you’ll work on are critical to the company’s success and impact the daily work of teammates and hundreds of clients;
— Grow fast. As we scale, there will be significant opportunities to take on more responsibility and shape your own career path;
— Work from anywhere. We’re fully remote with flexible hours;
— Never stop learning. We offer access to professional development — including cybersecurity certifications.

Role Details
Remote: Yes, 100%
Schedule: Flexible, but you must be available 9—11am ET on weekdays
Commitment: Min. 25 hrs/week, preference for full-time (or growth to full-time)
Team: You’ll work alongside our sysadmin, automation engineer, and IT lead
Supervision: Optional, depending on experience. Opportunities to grow into a lead role.

Compensation & Benefits
💰 Hourly Rate:
$20—30/hr for early-career candidates
Higher for experienced professionals or team leads

🎁 Benefits Include:
Remote work & flexible schedule
Paid time off starting at 20 days (for full-time)
Health insurance reimbursement (QSEHRA)
Professional development support & course coverage
Simple IRA with employer matching (after 2 years)

Обов’язки

This is a hybrid role combining hands-on IT support, project coordination, and security oversight. You’ll work closely with our small, tight-knit IT team (3 team members currently) and have the opportunity to own projects from day one.

Your core responsibilities will include:

🛠 IT Support & Daily Ops
— Respond to helpdesk support tickets from internal team members;
— Manage staff access and system accounts (onboarding/offboarding);
— Provide general tech troubleshooting and support across ~20 internal tools.

📈 Technical Project Management
— Lead or support IT improvement initiatives — automations, system upgrades, software rollouts, etc.;
— Coordinate internal tech development efforts with our engineers;
— Help drive efficiency and usability across our internal systems.

🔐 Security Assurance
— Help maintain and improve IT security protocols and practices;
— Monitor potential risks, and support incident response processes;
— Contribute to security training and documentation.

You don’t need to be an expert in all 3 areas — strengths in either IT support or project management are required. We’re open to teaching the rest to someone who’s smart, organized, and ready to grow.

Про проєкт

BooksTime is an ambitious, innovative accounting and bookkeeping startup with remote teams across 5 countries. Since 2016, we’ve been modernizing the financial services space — and we’re just getting started. Learn more at bookstime.com.

As we continue growing, we’re expanding our IT department and looking for a creative, resourceful IT & Security Specialist who’s ready to dive into challenges and help us scale.